Retro Pro’s Six Sigma Process
Our Unique Process
Retro Pro’s remodeling process was designed by a Six Sigma black belt consultant to reduce and eliminate the problems associated with most contractors. We provide a multi-step remodeling process ensuring proper ordering, delivery, and installation of all Retro Pro products.
Below is a list of what you can expect from Retro Pro and why we are the #1 rated Kitchen and Bathroom remodeling company in the valley.
- Top quality cabinetry and installations with industry-leading warranties.
- We use only premium materials for all our tile and stone installations, no commercial grade products.
- All exposed edges of travertine and natural stone products are hand bull-nosed and polished.
- Premium 15-year hydrophobic sealer on all porous surfaces including travertine, marble, granite, and all grout.
- Permanent factory applied glass protectant on all shower glass products.
- Experienced plumber and electrician in charge of all plumbing and electrical installations.
- Drywall specialist to ensure good match on all texturing.
- Comprehensive 3-year warranty on all materials and labor.
The first step in the remodeling process will be an in-home consultation with a design expert who is experienced with both the structural and design aspects of the project. They will listen to you and your ideas, answer any questions and give suggestions on what works best for you and your space. They will also go through the process step-by-step so you know what to expect throughout the process. You will get a rough estimate of the projected costs for your remodel.
After the initial in-home consultation, we will schedule you to come into our showroom for the design planning phase. While here, we will help you design and customize your new kitchen or bathroom by helping you pick out tile, grout, cabinetry, faucets and any other elements needed for your remodel. With our extensive knowledge and experience, we then put everything together to create a design you will love! Once all design elements have been decided on you will get a finalized estimate based on those ideas, and any revisions made from the in-home consultation. At this point, we will ask that you put a deposit down in order to get started on the project.
Let’s Get Started! This is when the demolition and build process will start. Each project has their own project manager and construction team. Nearly all work performed is done in-house, which means everyone that works on our projects are employees of Retro Pro. We have complete control of scheduling and installation times as well as quality assurance. Your project manager will be your direct point of contact throughout the entire remodel project. We will provide exceptional customer service including daily communication with your project manager, complete protection of all your belongings including masking floors, walls, furniture, etc… and maintaining a clean, orderly and safe work environment.
Final Walk through. Once the job has been completed we will conduct a final walk-through to ensure you are 100% satisfied with the end results. We also offer a 3-year warranty, so if anything should need to be fixed within that time-frame we are happy to promptly fix it! This ensures a worry-free experience with our company and your new remodel!
Retro Pro kitchen remodeling and bathroom remodeling in Mesa, Phoenix, Ahwatukee, Scottsdale, Tempe, Gilbert, Chandler, Queen Creek, Paradise Valley and the surrounding communities.